Privacy Policy

Last Modified: August 29th, 2025

Introduction

This Privacy Policy is provided by Motor-Services Hugo Stamp, Inc. and Pacific Power Group, LLC (individually or collectively, “MSHS PPG,” “we,” or “us”), and describes our privacy practices related to personal information collected through our websites www.mshs.com and www.pacificpowergroup.com (collectively, our “Websites”) and offline.

This Privacy Policy does not apply to any online services that we do not manage or control, including those that may link to or be accessible from or through our Websites.

If you interact with us in a business-to-business capacity, such as where your employer and us have entered into a services agreement, your personal information may be subject to additional notices, which are included in such agreements.

This Privacy Policy does not apply to job applicants.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. If you do not agree with our practices, do not use our Websites.

Personal Information We Collect About You

“Personal information” is information that identifies, relates to, describes, is reasonably capable of being associated with, linked, or may reasonably be linkable, directly or indirectly, to you.

Depending on how you interact with us, we and our vendors may collect the following categories of personal information:

• Identifiers and Personal Records. This includes real name, signature, telephone number, postal address, and email address.
• Commercial Information. This includes records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• Internet or Other Similar Network Activity. This includes browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
• Geolocation Data. This includes approximate location based on IP Address.
• Professional or Employment-Related Information. This includes job title and company, as well as training or class information for trainings and classes we provide.
• Audio, Electronic, Visual, or Similar Information, including audio recordings of customer service calls.
• Inferences Drawn from Other Personal Information. This includes preferences and interests.

How We Collect Personal Information

We and our vendors may collect the personal information described above through various means, including:

Personal Information You Provide to Us

We and our vendors may collect personal information directly from you, such as when you submit contact forms, make a purchase, interact with customer service, or otherwise communicate with us.

Personal Information Collected Through Cookies and Similar Technologies

We and our vendors may use cookies, web beacons, pixels, APIs, and other similar technologies (“Cookies”) for various purposes, which collect information when you interact with our Websites. For more information, see the “Cookies and Other Similar Tracking Technologies” section.

Information We Collect from Other Sources

We may obtain your personal information from service providers operating on our behalf, such as payment processing service providers, marketing vendors, and customer service providers. We may also obtain personal information from third parties, such as your employer, your colleagues, business partners, data resellers, and other parties or platforms you direct to disclose personal information to us.

Cookies and Other Similar Tracking Technologies

We and our vendors may use Cookies for various purposes, such as to support functionality of the Websites, remembering your preferences, perform analytics, combat fraud, and conduct cross-context behavioral advertising.

These technologies collect information about you and your interactions with our Websites, such as IP address, device ID, or other unique identifiers; details about your use of our Websites (including referring URL, clicks, cursor movement, and scrolling activity); search inputs; and Website traffic and performance data.

These technologies may collect information about your online activities over time and across different websites and other online services.

We may engage analytics services (such as Google Analytics) to evaluate how visitors use our Websites and to help us administer and improve the quality of our Websites. We also use Google advertising features through Google Analytics, including dynamic remarketing, interest-based advertising, audience targeting, behavioral reporting, demographics and interests reporting, user segment analysis, device reporting, display advertising, video ads reporting, and impression reporting. For more information on how Google Analytics and advertising services, see here. To opt out of Google Analytics, please here. To adjust your Google advertising settings, visit here.

Many advertising and analytics providers belong to industry groups that let you easily opt out of targeted ads, such as the Digital Advertising Alliance (DAA) and the Network Advertising Initiative (NAI).

Your web browser may allow you to manage Cookies, such as through “Do Not Track” features. Our Websites do not support Do Not Track at this time. You may learn more about Do Not Track by visiting donottrack.us.

We are not responsible for the effectiveness of, or compliance with, external parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

How We Use Your Personal Information

We use personal information for the following purposes or for other purposes at your direction:

• To operate our business, including presenting our Websites and their contents to you; providing you with information, products, or services that you request from us; processing your payments and orders; and fulfilling any other purpose for which you provide it.
• To communicate with you, including providing you with notices about your orders; communicating with you about our services; and responding to your requests and questions.
• To improve how we do business, including improving our services; assessing our services’ performance; tracking and responding to technical issues; and developing new or enhanced offerings.
• To conduct business analytics, including forecasting and planning, developing statistics on engagement with our services, and measuring how well marketing and promotional activities perform.
• For security and integrity, including protecting our Websites from cyber risks; authenticating visitors to our Websites; preventing, identifying, investigating, and responding to fraud, illegal or malicious activities, and other liabilities; enforcing our policies and terms; protecting our rights; fulfilling our legal obligations; and generally providing you with a secure experience when using our Websites.
• For quality, safety, and internal research, including evaluating how our services perform; repairing or improving the quality of our services; tracking and responding to quality and security issues; and developing new or enhanced products and service offerings.
• To advertise and market our services or the services of third parties, including measuring the use of our services and effectiveness of our advertising and marketing; and uncovering insights to improve our services and provide enhanced features and functionalities, such as personalized experiences.
• To carry out our obligations and enforce our rights arising from any contracts entered into, including but not limited to billing and collection agreements.
• For potential corporate transactions, including identifying prospective customers, business clients, suppliers, and other vendors; and in connection with mergers, acquisitions, divestitures, or similar corporate transactions.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of MSHS PPG, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• In any other way we may describe when you provide the information.

How We Disclose Your Personal Information

We may disclose personal information, for the purposes above, to others at your direction or to the following parties:

• To our subsidiaries and affiliates.
• To our vendors that provide services and/or products on our behalf. We do not disclose personal information obtained for text messaging purposes (e.g., mobile phone number) with vendors for those vendors’ own marketing purposes.
• To advertisers and other providers that provide online services.
• To our business partners, such as those we refer business to when you request services or products from us we cannot provide.
• To the state and/or federal government of the United States, as applicable and as necessary, to comply with MSHS PPG’s status as a government contractor.
• To law enforcement, government or regulatory bodies, or other authorized parties in order to comply with laws, regulations, subpoenas, court orders, or other legal obligations.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

Your Choices

If you do not wish to have your contact information used by us to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to contact@mshs.com or privacy@pacificpowergroup.com.

Data Retention

We retain your personal information described above for as long as necessary for the purposes described in this Privacy Policy or as otherwise authorized by law.

This generally means holding personal information for as long as one of the following criteria apply:

• Whether your personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information;
• Whether your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected; or
• Whether the personal information is reasonably required to protect or defend our rights or property (which will generally relate to applicable laws that limit actions in a particular case).

Where personal information is used for more than one purpose, we may retain it until the purpose with the latest period expires.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Additional Disclosures for California Residents

If you are a California resident, you have certain privacy rights under applicable California privacy law, subject to legal exceptions.
Right to Know and Data Portability. You have the right to request that we disclose the following information to you, including in a transportable form:

• The categories of personal information we process about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purposes for processing your personal information, including where we sell (for monetary or non-monetary value) your personal information or disclose your personal information for cross-context behavioral advertising.
• The categories of personal information we have disclosed about you for a business purpose and the categories of recipients to which it was disclosed.
• The categories of personal information we sold (for monetary or non-monetary value) or disclosed for cross-context behavioral advertising about you and the categories of third parties that received this information for these purposes.
• The specific pieces of personal information we process about you, including in the above contexts.

Right to Delete. You have the right to request that we delete your personal information.
Right to Correct. You have the right to request correction of inaccurate Personal Information.
Opt Out Rights. We may sell (for monetary or non-monetary value) and/or disclose for cross-context behavioral advertising the following categories of personal information: Identifiers and Personal Records, Internet or Other Electronic Network Usage Data, and Geolocation Data; to the following categories of third parties: marketing partners, third-party ad companies and other marketing and advertising partners; business partners; and analytics providers.

You have the right to opt out of these types of disclosures. You may opt out of these disclosures via Cookies through our Cookie preference manager by clicking the “Do Not Sell or Share My Personal Information” link at the footer of each Website. You must make your choice for each Website separately. Note that if you come back to our Websites from a different device or use a different browser on the same device, you will need to opt out for that browser and device as well.

You may also request to opt out of these disclosures via Cookies for certain browsers that are part of the Global Privacy Control opt out tool.

To opt out of these types of disclosures unrelated to Cookies, submit a request as described below.

Submitting California Privacy Rights Requests. You may submit a request by:

• Calling us at (800) 622-6747 or (800)-882-3860.
• Emailing us at contact@mshs.com or privacy@pacificpowergroup.com
• Visiting mshs.com/request-form or pacificpowergr.wpengine.com/contact-us and submitting a contact form.

Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information.

Your request is subject to our verification process, which may require additional information from you depending on the type of request. For example, it may be necessary for us to match two or three data points to verify your identity. If you are an authorized agent, additional verification procedures may apply, including verifying the identity of the California resident you are submitting a request for.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will confirm receipt of your request within ten (10) business days.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If we cannot comply with a request, we will explain the reasons we cannot comply, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

We will not discriminate against you for exercising any of your California privacy rights.

Shine The Light. California residents may also request certain information about certain types of personal information we disclose to third parties for the third parties’ direct marketing purposes. To submit this type of request, email us using the contact information below with “California Shine the Light Request” as part of the subject line. The information we provide and our response is subject to applicable law.

Changes to Our Privacy Policy

When we make changes to this Privacy Policy, we will update the “Last Modified” date at the top of this Privacy Policy and provide a notice that this Privacy Policy has been updated on the Websites’ home page. If we make material changes, we will notify you through the notice on the Websites’ home page. Your continued use of our Websites following the posting of changes constitutes your acceptance of such changes.

Contact Information

You may contact us at contact@mshs.com or privacy@pacificpowergroup.com.

If you need to access this Privacy Policy in an alternative format due to having a disability, please contact contact@mshs.com or privacy@pacificpowergroup.com.